雖然 LG G4 已經是舊機一部，但在香港仍然有不錯的銷量，加上 V10 推出後的減價，更加成為不少人換機的目標。不過，最近不少用家都指出，部機在使用時會出現突然死亡或無限重啟的情況，而 LG 方面亦正式回應事件，相信今次出現問題的機型，都是出於硬件接觸不良所引致。
其實這種問題，通常都出現，無論是當年的鍵盤機，還是現今的智能手機，都間中有機型會出現這個狀態。不過，在過去 LG 的手機甚至少現，而旗艦級手機更加聞所未聞，今次都算是老貓燒鬚。而現時 G4 已經會面停售，如果你不幸買中有問題機型，可直接拎去 LG 維修，免用全免，當然水貨機例外。
原文回應
Official Statement from LG HQ shared by LG HK:
“LG Electronics has been made aware of a booting issue with the LG G4 smartphone has now been identified as resulting from a loose contact between components. Customers who are experiencing booting issues with their LG G4s should contact their local carrier from where the G4 was purchased or a nearby LG Service Center (www.lg.com/common) for repair under full warranty. Customers who purchased their G4 devices from non-carrier retailers should contact an LG Service Center with the understanding that warranty conditions will differ. LG Electronics is committed to providing the highest standards of product quality and customer service and apologizes for the inconvenience caused to some of our customers who initially received incorrect diagnoses.”
